Shipping Policy

We offer two shipping options worldwide:

  • Standard International shipments: FREE* | delivery 5-15 business days depending on destination.
  • Express International tracked shipments: $20 | delivery 2-7 business days depending on destination.
*Please note that at this time we cannot offer free shipping using the standard service to a few selected countries due to certain courier shipping restrictions.

The shipping estimates above are subject to postal service delays such as weather and customs clearance procedures. These delays are outside of our control and Sloane Eyewear cannot be held responsible for delayed delivery due to shipping disruptions.

Please also note that Sloane Eyewear is not liable for any incorrect shipping information given to us at check out. If you do not receive the item as a result of incorrect shipping addressed, the order is non-refundable. Please make sure all your shipping information is correct before finalizing the order.

Exchanges & Returns

We do not accept returns at this time but we do offer exchanges for style/color. To initiate an exchange, please contact us within 7 days of receiving your package - please be sure to reference your order number.

Your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that you are responsible for the costs of postage for the exchange.

Refused Shipments

Sloane Eyewear is not liable for customs clearance fees in your country and holding times of packages by customs in your country. If you choose to refuse your shipments, you will be responsible for any original postage cost, duties, taxes and/or customs charges that are incurred on the package. You will also be responsible for the cost of returning the package too. This amount will be deducted from your merchandise refund.