Refund policy

We do not accept returns at this time but we do offer exchanges for style/color. To initiate an exchange, please contact us within 7 days of receiving your package - please be sure to reference your order number.

Your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that you are responsible for the costs of postage for the exchange.

Sloane Eyewear is not liable for customs clearance fees in your country and holding times of packages by customs in your country. If you choose to refuse your shipments, you will be responsible for any original postage cost, duties, taxes and/or customs charges that are incurred on the package. You will also be responsible for the cost of returning the package too. This amount will be deducted from your merchandise refund.